Privacy Policy
Personal Data Collection Statement
The purpose of this Personal Data Collection Statement (“PICS”) is to inform you, in accordance with the Personal Data Regulation (Privacy):
- for what purpose the personal data we collect will be used when collected in connection with your use of this website (“the Website”) or your purchase of products sold through this website (“the Products”);
- to whom your personal data may be disclosed; and
- to whom you can send requests to access or correct your information.
We may revise this PICS by amending this page. We encourage you to check this page from time to time to see what changes we have made.
1. Users of the information
1.1 (“we”, “us”, “our”) is the data user.
2. Data Subjects
This PICS applies to the personal data of (“you” or “your”):
(a) Visitors: individuals who visit our website;
(b) Users: individuals who purchase, request, or receive products
(c) Contacts: individuals who contact us via our website, email, or otherwise.
3. What we collect
3.1 We may collect, store, process, transfer, and use the following types of personal data:
(a) from Visitors: IP address or other unique device identifiers;*.
(b) from Users:
- Username;
- Account password;
iii. full name; *
- e-mail address; *
- billing address; *
- Delivery address;*
- vii. Payment information; *
viii. Phone number;
(c) Contacts:
Full name; *
E-mail address; * * *
iii. any other personal data you provide to us.
* indicates mandatory personal data.
3.2 If you do not provide us with the necessary personal data, we may not be able to provide you with access to our website, deliver our products to you, or respond to your communications with us.
4. Purpose and Use
4.1 We may collect, store, process, transfer, and use your personal data for the following purposes:
(a) to provide our products to you, e.g.:
to manage and fulfill your orders;
If you choose to register an account on our website, to create and update your account registered with us; and
iii. to process and facilitate billing and payment of your orders;
(b) to monitor and analyze the use of our website and to compile aggregate statistics about such use
(c) to personalize your experience on our website, in particular by identifying your preferences and behavior to better respond to your individual needs
(d) to improve our website and our products based on the information and feedback we receive from you and our analysis of the use of our website and purchase of products
(e) for research and development and by using your personal data to test, research, analyze, and support product development (including machine learning)
(f) for customer service and to help us respond more effectively to your service requests, feedback, and support needs
(g) for non-commercial communications related to your orders, such as order confirmations and shipping notifications
(h) for technical and project management purposes;
(i) to help maintain the security and integrity of personal data collected on our website
(j) to prevent fraud;
(k) in connection with legal proceedings or as required by regulatory authorities, government agencies, and official investigations
(l) for direct marketing, but only where we have obtained your consent (see section 11 below); and
(m) for other purposes directly related to the foregoing.
4.2 The personal data we collect may not be used for other purposes unless you have consented to this:
(a) you have expressly consented to their use for the other relevant purposes;
(b) the purpose is directly related to the purpose for which the personal data was collected; or
(c) we are permitted to use the personal data for other purposes as a result of an exemption or otherwise in accordance with applicable laws and regulations.
5. Recipients
5.1 We may disclose your personal data to the following persons:
(a) our employees and officers;
(b) our subsidiaries and their employees and officers;
(c) Shopify Inc., an IT service provider engaged by us to manage and maintain the website and to process your orders placed through the website, and its subsidiaries and parent companies;
(d) Paypal Holdings Inc. and its subsidiaries and other payment processors or intermediaries (“Payment Processors”) that we may engage to process payments on our behalf in connection with our products or in the course of our business;
(e) the suppliers of our products (“Suppliers”) to enable the dispatch of our products to you
(f) other service providers and data processors that we engage, e.g.:
- Providers of administrative services;
- providers of IT services and software;
iii. Providers of data analysis services;
- Providers of data entry and data processing services;
- Providers of cloud services; and
- Credit reference agencies.
(g) our insurance companies and banking connections;
(h) our professional legal, financial, and accounting advisors;
(i) other companies, organizations, or individuals as required by law, regulation, legal process, or government request, or where disclosure is appropriate for security reasons. This includes sharing your personal data with other companies, organizations, or individuals for the purpose of fraud protection and prevention; and
(j) other companies, organizations, or individuals in connection with negotiations for a merger, sale of company assets, consolidation or reorganization, financing, or acquisition of all or a portion of our business by or into that other company.
5.2 If you make payments to us through payment processors, you are entering into an agreement directly with the payment processor and are subject to their terms of use and privacy policy. You should check that you agree to the payment processor's privacy policy, which is not subject to this ICSP or our privacy policy, and indicate your acceptance where appropriate and at your own discretion.
5.3 When we share your personal data with others, we will ensure the confidentiality of your personal data by including privacy clauses or other contractual clauses in the agreements with third parties with whom we share your personal data.
5.4 We may disclose your personal data to persons other than those described in section 5.1 above if we inform you in advance and obtain your consent.
6. Cookies
6.1 Our cookie policy is part of this privacy statement, which you can access when you access and use our website.
6.1 A cookie is a small data file that a website can send to your computer or device when you visit our website.
6.2 Cookies are used to improve the way websites work and make them more efficient, usually by enabling them to recognize you and remember important information that makes your use of a website more convenient (for example, by remembering your user preferences).
6.3 We use cookies to
(a) store technical data to ensure that our website loads and displays correctly and efficiently when you visit our website;
(b) remember choices you make or information you provide (such as your username, language, or location), so that your preferences are remembered on future visits to our website, and you do not need to re-authenticate your identity on future visits;
(c) analyze how you navigate our website to help us optimize the design of our website; and
(d) track your behavior and preferences so that we can evaluate what type of information and products we can offer you.
6.4 We use cookies:
(a) session cookies, which are unique to each visit you make to our website, and
(b) persistent cookies, which are not deleted when you close your browser window and are activated each time you visit our website.
6.5 The cookies we use are either
(a) necessary cookies, which are essential for our website to help you move from page to page and use the features of our website;
(b) functionality cookies, which allow our website to remember the choices you make and offer more personalized features; or
(c) performance cookies, which collect information about your use of our website and help us improve the way our website works.
6.6 We use a limited number of third-party cookies, which you can find in our cookie policy.
6.7 If you continue to use our website without telling us that you do not want to use cookies, or if you withdraw your consent, you consent to our use of cookies.
6.8 You can refuse the use of cookies at any time or withdraw your consent by selecting the appropriate settings in your browser. These settings are usually found in the "Options" or "Preferences" menu of your browser, or by clicking "Help" in the browser menu. Deleting cookies may affect your use and experience of our website.
6.9 We only store cookies for as long as is necessary for the function they fulfill. This function varies depending on the cookie.
7. Retention
7.1 We will store your personal data for as long as is reasonably necessary to fulfill the purposes for which it was collected. We may also retain your personal data for a longer period if this is necessary to fulfill our contractual or legal obligations.
7.2 Personal data you have provided to us will be destroyed at the end of this retention period.
9. Access and Correction
9.1 Under the GDPR, you have the right to
(a) request a copy of the personal data we hold about you, unless we are not obliged to respond to a request for access; and
(b) ask us to correct any personal data you believe is inaccurate after we have responded to your request for data access. We may refuse a request for data correction if we believe that the personal data is accurate, represents an expression of opinion, or the proposed correction is inaccurate.
9.2 If you wish to access or correct your personal data, you must contact us.
9.3 We reserve the right to charge a reasonable fee for processing requests for access to or correction of personal data.
10. Direct Marketing
10.1 We may use the personal data collected to market our products directly to you.
10.2 The types of personal data we use for direct marketing are
□ Your full name;
□ Your email address;
I do not object to the use of these types of personal data for direct marketing purposes.
□ I object to the use of the personal data in the checked boxes for direct marketing services (but not the other types).
10.3 The direct marketing activities we intend to carry out using your personal data are
Information and promotional material about: our products, similar products you have previously purchased, discounts and other promotions and information about us that we think you may find useful;
□ updates regarding our website or our products; and
□ festive greetings.
□ I do not object to receiving this type of direct marketing.
□ I object to receiving the types of direct marketing activities listed in the checked boxes (but not the other types).
10.4 Unless you give your express consent, we cannot use your personal data for the types of direct marketing activities described in this section 11.
10.5 If we obtain your consent for direct marketing, we may share your personal data with the persons listed in section 5.1 above for direct marketing purposes.
10.6 You can ask us at any time to stop using your personal data for direct marketing by sending us an email or by replying to a direct marketing communication from us marked "unsubscribe".
Cookies
1. At the end of this cookie policy, you will find a list of our cookies. We use the following cookies:
1.1 Strictly necessary cookies.
- They enable the use of services that you have specifically requested. These cookies are strictly necessary for you to move around the website and use certain features, such as access to secure areas. Without the use of these cookies, the services you have requested, such as the shopping cart or electronic payment, cannot be provided.
1.2 Functionality cookies.
- These cookies remember what you have chosen to improve your experience. These cookies are used to recognize you when you return to our website. They enable the website to remember the choices you make (such as your username, language, or the region you are in) and provide enhanced and personalized features, such as greeting you by name. They can also be used to remember changes you have made to the size or type of text, and to store other parts of our website that you can customize. They may also be used to provide services you have requested, such as watching a video or commenting on a blog. The information collected by these cookies is anonymized so that your activity on other websites cannot be tracked.
1.3 Tracking, targeting, or advertising cookies.
- These cookies collect information about your browsing behavior. These cookies remember your visit to our website and which pages you have visited and which links you have followed. They are used to show you ads that are more relevant to you and your interests, to limit the number of times you see an ad, and to measure the effectiveness of advertising campaigns. They are also used to determine whether you have clicked on one of our partner websites to get to our website, so that we can manage our partner network.
We use this information to make our website and the ads displayed on it (including product recommendations) more relevant to your interests. These cookies are also placed by third parties (including ad networks) with our permission. These cookies record that you have visited our website and which pages you have viewed. This information is shared with other organizations, such as advertisers, and may be used to show you ads from third parties on websites or in applications (or via email if you have consented to it) based on your online activities.
1.4 Changing your browser settings
- If you do not change the settings in your browser but continue to use our website, we will assume that you agree to us continuing to download cookies to your device. It is up to you whether you allow us to download cookies. However, if you choose to disable cookies by changing your browser settings, our website and its features may not work in the same way or provide you with the same personalized experience. If you delete all your cookies, you will have to update your settings with us again. If you use a different device, computer profile, or browser, you will have to provide your settings again.
1.5 Opt-out options
There are options you can use to prevent you from receiving targeted advertising from third parties:
Network Advertising Initiative - Go to http://www.networkadvertising.org/choices.
EDAA - For more information, visit http://www.youronlinechoices.eu.
For more information about cookies, please visit: https://ico.org.uk/for-the-public/online/cookies/ and https://www.google.co.in/intl/en/policies/technologies/cookies/, https://www.google.co.in/intl/en/policies/technologies/cookies/
E-mail: support@annejohansen.com
Phone: +31647373131